How we collect, use, store and protect your personal information.
Effective date: 1 January 2026
Carbar Wa Pty Ltd (ABN 87 690 932 039) is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains how we collect, use, disclose, store and protect your personal information, and how you may access and correct that information.
Carbar Wa Pty Ltd is an Australian automotive services company based in Perth, Western Australia. We are the entity responsible for the personal information collected through our website (carbarwapty.site) and our business operations. For the purposes of the APPs, Carbar Wa Pty Ltd is an APP entity.
Personal information is information or an opinion about an identified individual, or an individual who is reasonably identifiable, whether the information or opinion is true or not, and whether recorded in material form or not. Examples of personal information we may collect include your name, email address, phone number, postal address, vehicle registration details and service history.
We may collect personal information when you:
We do not collect sensitive information as defined by the Privacy Act (such as health information, racial or ethnic origin, or political opinions) unless it is reasonably necessary for our functions or activities and you have consented to its collection. If we do collect sensitive information, we will handle it in accordance with the APPs.
Where it is reasonable and practicable, you may interact with our website anonymously. However, certain services (such as booking appointments or requesting quotes) require personal information to be provided.
We use your personal information for the primary purposes for which it was collected, including to:
We may disclose your personal information to:
We do not sell, rent or trade your personal information to third parties for their marketing purposes.
We may use your personal information to send you promotional or marketing communications about our services where you have consented to receive them, or where it is otherwise permitted under APP 7. You may opt out of receiving marketing communications at any time by contacting us at ceo@carbarwapty.site.
We take reasonable steps to ensure the personal information we collect is accurate, up-to-date and complete. If you believe the information we hold about you is incorrect, please contact us so we can update it.
We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification or disclosure. These measures include:
We retain your personal information only for as long as it is reasonably necessary for the purposes for which it was collected, or as required by law. When personal information is no longer needed, we take reasonable steps to destroy or de-identify it in accordance with the APPs.
Our website may use cookies and similar technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us understand how you use our website and improve its functionality.
You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.
You have the right to request access to the personal information we hold about you. To make a request, please contact us using the details below. We will respond to your request within a reasonable period (not exceeding 30 days) and may ask you to verify your identity before providing access.
You have the right to request correction of any personal information we hold about you that is inaccurate, out-of-date, incomplete, irrelevant or misleading. We will take reasonable steps to correct the information within a reasonable period.
If you believe we have breached the APPs in our handling of your personal information, you may make a complaint to us. We will investigate and respond to your complaint within a reasonable period. If you are not satisfied with our response, you may complain to the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or by calling 1300 363 992.
We primarily store and process personal information within Australia. In the event that personal information is transferred overseas, we will take reasonable steps to ensure it is handled in accordance with the APPs and that an appropriate level of protection is maintained, as required by APP 8.
We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.
If you have any questions, concerns or requests regarding this Privacy Policy or our handling of your personal information, please contact us: